I came across this brilliant article that someone shared with me and I just have to share it because it is so TRUE … and because I have been to India not so long ago, I can relate to this even more.

I was waiting in line for a ride at the airport in India when a cab pulled up. The first thing I noticed was that the taxi was polished to a bright shine and a Smartly dressed, in white shirt, black tie and freshly pressed black slacks, cab driver jumped out and rounded the car top open the back passenger door for me. He handed me a laminated card and said : ” I’m Wasu, your driver, while I’m loading your bags in the trunk I’d like you to read my mission statement.

Taken aback, I read the card and it said : Wasu’s mission statement : To get my customers to their destination in the quickest, safest and cheapest way possible in a friendly environment.
This blew me away, especially when I noticed that the inside of the cab matched the outside, spotlessly clean!!

As he slid behind the wheel. Wasu said, “Would you like a cup of coffee? I have a thermos of regular and one of Decaf.” I said jokingly, No, I’d prefer a soft drink. Wasu smiled and said : ‘ No problem, I have a cooler upfront with regular and diet coke, lassi, water and orange juice.’
Almost stuttering. I said, ‘ I’ll take a Lassi.’ Handing me the drink, Wasu said, ‘ If you’d like something to read, I have The NST Star and Sun today.’

As they were pulling away, Wasu handed me another laminated card, ‘ These are the stations I get and the music they play, if you’d like to listen to the radio.’ And as if this weren’t enough, Wasu told me that he had the air conditioning on and asked if the temperature was comfortable for me. Then he advised me of the best route to my destination for that time of the day and he also let me know that he’d be happy to chat and tell me about some of the sights or if I preferred, to leave me with my own thoughts.

‘Tell me Wasu, ‘ I was amazed and just had to ask him, ‘have you always served customers like this?’ Wasu smiled into the rear view mirror. ” NO not always, in fact, it’s only been in the last two years. ‘ My first five years of driving, I spent most of my time complaining like all the rest of the cabbies do. THEN I heard about the POWER OF CHOICE one day.”

POWER OF CHOICE IS THAT YOU CAN BE A DUCK OR AN EAGLE
‘If you get up in the morning expecting to have a bad day, you’ll rarely disappoint yourself, STOP complaining.
DON”T be a DUCK. Be an EAGLE
Ducks quack and complain but Eagles soar above the crowd.
‘That hit me really hard’ said Wasu
‘It’s about me and I was always quacking and complaining, so I decided to change my attitude and become an eagle instead.

I looked around at the other cabs and their drivers, the cabs were dirty, the drivers were unfriendly and the customers were unhappy. So I decided to make some changes, slowly . . . a few at a time and when my customers responded well, I did more. ‘ I take it that it has paid off for you,’ I said.
‘It sure has.’ Wasu replied. ‘My first year as an eagle, I doubled my income from the previous year and this year I’ll probably quadruple it. My customers call me for appointments on my cell phone or leave a message on it.’


Wasu made a different choice, he decided to stop quacking like a Duck and start soaring like an Eagle
START BECOMING AN EAGLE TODAY . . . ONE SMALL STEP EVERY WEEK . . NEXT WEEK . . . AND THE NEXT
A GREAT THOUGHT and “YOU DON’T DIE IF YOU FALL IN THE WATER, YOU DIE ONLY IF YOU DON’T SWIM”
THAT IS THE REAL MEANING OF LIFE

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